All systems operational

Winter Weather Notice - NJ HQ & Distribution Center Closed

Resolved | Feb 23, 2026 | 19:04 GMT-05:00

XDP Customers: Due to winter weather impacting the Northeast, you may experience longer than usual shipping times on orders placed Friday through Monday, February 20th through February 23rd. We apologize for the inconvenience.

XDP Staff: Due to winter weather impacting our area, XDP’s Wall Township HQ and Lakewood, NJ distribution center will be closed Monday, February 23rd.

All staff with remote capability are requested to work remotely and follow their regularly assigned shift.

Winter Weather Notice Update - NJ HQ & Distribution Center Closed

Resolved | Jan 26, 2026 | 21:40 GMT-05:00

XDP Customers: Due to winter weather impacting parts of the country you may experience longer than usual shipping times on orders placed Friday through Monday, January 23rd through January 26th. We apologize for the inconvenience.

XDP Staff: Due to winter weather impacting our area, XDP’s Wall Township HQ and Lakewood, NJ distribution center will be closed today, January 26th.

All staff with remote capability are requested to work remotely and follow their regularly assigned shift.

Affected components

• Distribution Centers: New Jersey

Website Outage

Resolved | Nov 18, 2025 | 14:29 GMT-05:00

A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

Affected components

• Systems: Customer Accounts, Data Feeds, Ecommerce, Real-time Inventory

Search and categories down

Resolved | Oct 21, 2025 | 08:15 GMT-04:00

We continue to observe recovery across all services

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• Investigating | Oct 20, 2025 | 11:30 GMT-04:00

  We have identified an incident that our Search is currently down, post AWS outage. We are working with our technology partners and currently investigating.

Northeast Winter Storm - NJ Distribution Center

Closed | Feb 12, 2025 | 06:43 GMT-05:00

XDP Customers: Due to a winter storm impacting the Northeast you may experience longer than usual shipping times on orders placed on Wednesday, February 12th.

XDP Staff: Due to a winter storm impacting the Northeast, XDP’s Lakewood, NJ distribution center will close at 8:00pm EST on Tuesday, February 11th. As the impacts of the storm could change quickly, please check this page prior to your next scheduled shift for any updates or possible closures.

Delayed Opening - Power Outages

Closed | Jan 10, 2024 | 08:58 GMT-05:00

Due to power outages the Lakewood warehouse will have a 10:30 delayed opening. Please check back for updates.

Online check-out and shipping estimates

Closed | Feb 25, 2021 | 17:04 GMT-05:00

We are aware of an issue impacting online check-out and shipping estimates. We are working quickly to identify and resolve the issue. Please contact us at 888-DIESEL-4 for assistance placing an order.

Northeast Winter Storm - Update

Closed | Feb 19, 2021 | 08:41 GMT-05:00

Closed

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• Open | Feb 18, 2021 | 13:54 GMT-05:00

  XDP Customers: Due to a winter storm impacting the Northeast you may experience longer than usual hold times. XDP’s phone sales and customer service will remain open. Customers may experience longer than usual shipping times on orders placed on Thursday, February 18th.
  
  XDP Staff: Due to a winter storm impacting the Northeast, XDP’s Lakewood, NJ distribution center and Wall Township, NJ headquarters will have a partial closure. All staff scheduled for a 10:30 AM or later shift are requested to NOT physically report in.
  
  All staff with remote capability are requested to work remotely and follow their regularly assigned shift.
  
  Update -Early Closure: Due to a winter storm impacting the Northeast, XDP’s Lakewood, NJ distribution center and Wall Township, NJ headquarters will close at 5:00 PM on February 18th.

Northeast Winter Storm - NJ HQ - Update

Closed | Feb 02, 2021 | 11:45 GMT-05:00

XDP Customers: Due to a winter storm impacting the Northeast you may experience longer than usual hold times. XDP’s phone sales and customer service will remain open.

XDP Staff: Due to a winter storm impacting the Northeast, XDP’s Wall Township, NJ headquarters will have a 10:00 AM delayed opening on Tuesday, February 2nd. As the impacts of the storm could change quickly, please check this page prior to departing for your scheduled shift for any updates or possible closures. All staff with remote capability are requested to work remotely and follow their regularly assigned shift.